Store Credit Top-up
In the box
In the box
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Store Credit Top-up features
Add store credit to your Opsando account and use it instantly at checkout.
What is Store Credit?
Store credit is a digital balance linked to your Opsando account. You can use it as a payment method at checkout to pay for products in full or reduce the total cost of any order.
How it works
- Purchase a store credit pack in the amount you need.
- Instant credit: Your balance is added to your account automatically as soon as your order is confirmed.
- Shop as normal — your credit balance will appear as a payment option at checkout.
- Track your balance anytime from your account dashboard.
Key details
- No Expiration: Your credits never expire — use them whenever you're ready.
- Non-Refundable: Store credit cannot be refunded or transferred to another account.
- Processing Fee Included: Prices already include a ~3.5% payment processing fee charged by your payment provider (MTN, Airtel, or Card) at checkout.
For full terms, please read our Terms & Conditions.
Warranty and returns
3-month Opsando warranty and 7-day free returns
Fast delivery
You will receive your order within 3 weeks via UPS or FedEx
Secure payments
We only use the most trustworthy payment providers
Frequently asked questions
Which countries do you ship to?
Which countries do you ship to?
We currently ship to:
- Zambia
- Zimbabwe
We're working on adding more countries. If you'd like us to ship to yours, email us at support@opsando.com and we'll let you know when we open there.
How long does delivery take?
How long does delivery take?
Orders are dispatched within 2 business days. Delivery typically takes 2-3 weeks. Every order ships tracked, and you'll receive a tracking number by email once it leaves our facility.
Will I pay customs duty or tax on my order?
Will I pay customs duty or tax on my order?
It depends on your delivery address and how much you order.
Zambia: orders of 1 to 2 items
We're registered for tax in Zambia, so VAT and any applicable duty are calculated and collected at checkout. Nothing further is due on delivery.
Zambia: orders of 3 or more items
Orders above 2 units are treated as commercial imports, and tax and duty become the buyer's responsibility. Our clearing agent in Zambia handles the customs process on your behalf at no extra charge, so you only pay the duty and tax assessed by customs.
Zimbabwe
We don't collect tax or duty at checkout. Any import charges are assessed by your local customs authority and are payable by you before delivery. Rates vary, so check with your local customs office if you're unsure what to expect.
What payment methods do you accept?
What payment methods do you accept?
We accept:
- Cards and wallets. Visa, Mastercard, Maestro, American Express, Apple Pay and Google Pay.
- Mobile money. MTN Money and Airtel Money, available in Zambia and processed by DPO Pay.
All payments are processed securely and we never store your card details.